HYPEROOM Help center

[Jan 5th, 2021] updated guidelines for support, new functionalities, planned stop (Diesel only)

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Changes in support

We have just completed the shift to OTB internal teams of all support activities that were previously managed by our partner Innovaway (via phone, email and live chat).

 Effective immediately, this is how to get help for HYPEROOM moving forward: 

New functionalities

On December 17th we released two highly requested features: integrated reporting and add product to cart straight from the product detail page (more details on the release notes article)

Planned stop

Access to HYPEROOM (DIESEL brand only) will be blocked from January 7th to January 13th, to allow selected users to prepare and check content for the upcoming sales campaign.

HYPEROOM support team

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