Description
Profiles for both selling (SELLER) and checking content (EXPLORER) are created by OTB (Those looking to use HYPEROOM to BUY, should instead use the self service registration procedure)
This article details the information that OTB team needs in order to be able to create the profile, as well as how to request it.
If you are planning to use HYPEROOM APP as well as the website, make sure your iPad is within the required parameters for installation
Applies to
- Sellers and Explorers
- External partners and OTB corporate personnel
- All brands
Resolution
Understand your use case
Before asking for an account, click here to understand the difference between the different roles in HYPEROOM
What is your role?
Are you planning to use the APP?
Installing the APP is optional and can be used alongside the website to access to the same content
Collect the following information
For your convenience, we suggest copying and pasting the template below inside the e-mail that you will sent to support
1. Name & Surname:
2. Email Address:
3. Company:
4. Office:
5. Brand(s)to activate:
6. Agent profile(s):
7. Stealth profile:
8. MDM Type:
9. iPad's S/Number:
10. Account role: SellerSee the explanation of each field below
| Information | Explanation |
|---|---|
|
Name & Surname |
Mandatory field for Account creation |
|
Email Address |
This is going to be your login |
|
Company |
This is for our internal reference |
|
Office (merchandising, logistics, etc) - Only if you are OTB personnel |
This is for our internal reference |
|
Brand(s) that you want to see in HYPEROOM (Diesel, Dsquared, Kochè, Just Cavalli, Margiela, MM6, Marni) |
We need to create a different account for each brand |
|
Agent profile |
Agent profile (s) gives you visibility to a specific set of clients. On Stealth subject management it's the Sales rep value. If you don't know which one we should set, please ask Customer Service. If you have many, |
|
Stealth profile where you want to send the orders to |
Once you submit an order from HYPEROOM, this gets sent to Stealth, to the profile that is linked to your HYPEROOM's account: It can either be yours or somebody elses (like the showroom manager, area manager, customer service responsible) |
|
MDM type installed on the iPad |
(This is required for OTB Corporate personnel only - Check this article that explains how to collect this information). MDM software is what we use to distribute the APP & keep it updated automatically. |
| iPad's Serial Number (You can find it under settings - general - about) |
This is required to install the APP via Meraki MDM |
| Account role: Seller | This is what grants you access to the SELL area |
Send a request to support
Send an email to [email protected] with all the collected information
Collect the following information
For your convenience, we suggest copying and pasting the template below inside the e-mail that you will sent to support
1. Name & Surname:
2. Email Address:
3. Company:
4. Office:
5. Brand(s)to activate:
6. Agent profile(s):
7. Stealth profile:
8. Account role: SellerSee the explanation of each field below
| Information | Explanation |
|---|---|
|
Name & Surname |
Mandatory field for Account creation |
|
Email Address |
This is going to be your login |
|
Company |
This is for our internal reference |
|
Office (merchandising, logistics, etc) - Only if you are OTB personnel |
This is for our internal reference |
|
Brand(s) that you want to see in HYPEROOM (Diesel, Dsquared, Kochè, Just Cavalli, Margiela, MM6, Marni) |
We need to create a different account for each brand |
|
Agent profile |
Agent profile (s) gives you visibility to a specific set of clients. On Stealth subject management it's the Sales rep value. If you don't know which one we should set, please ask please ask Customer Service. If you have many, give us a similar another account to copy the settings from. |
|
Stealth profile where you want to send the orders to |
Once you submit an order from HYPEROOM, this gets sent to Stealth, to the profile that is linked to your HYPEROOM's account: It can either be yours or somebody elses (like the showroom manager, area manager, customer service responsible) |
| Account role: Seller | This is what grants you access to the SELL area |
Send a request to support
Send an email to [email protected] with all the collected information
Are you planning to use the APP?
Installing the APP is optional and can be used alongside the website to access to the same content
Collect the following information
For your convenience, we suggest copying and pasting the template below inside the e-mail that you will sent to support
1. Name & Surname:
2. Email Address:
3. Company:
4. Office:
5. Brand(s)to activate:
8. MDM Type:
9. iPad's S/Number:
10. Account role: explorerSee the explanation of each field below
| Information | Explanation |
|---|---|
|
Name & Surname |
Mandatory field for Account creation |
|
Email Address |
This is going to be your login |
|
Company |
This is for our internal reference |
|
Office (merchandising, logistics, etc) - Only if you are OTB personnel |
This is for our internal reference |
|
Brand(s) that you want to see in HYPEROOM (Diesel, Dsquared, Kochè, Just Cavalli, Margiela, MM6, Marni) |
We need to create a different account for each brand |
|
MDM type installed on the iPad |
(This is required for OTB Corporate personnel only - Check this article that explains how to collect this information). MDM software is what we use to distribute the APP & keep it updated automatically. |
| iPad's Serial Number (You can find it under settings - general - about) |
This is required to install the APP via Meraki MDM |
| Account role: explorer | This is what grants you unrestricted access to the whole collection and pricelists |
Send a request to support
Send an email to [email protected] with all the collected information
Collect the following information
For your convenience, we suggest copying and pasting the template below inside the e-mail that you will sent to support
1. Name & Surname:
2. Email Address:
3. Company:
4. Office:
5. Brand(s)to activate:
8. MDM Type:
9. iPad's S/Number:
10. Account role: explorerSee the explanation of each field below
| Information | Explanation |
|---|---|
|
Name & Surname |
Mandatory field for Account creation |
|
Email Address |
This is going to be your login |
|
Company |
This is for our internal reference |
|
Office (merchandising, logistics, etc) - Only if you are OTB personnel |
This is for our internal reference |
|
Brand(s) that you want to see in HYPEROOM (Diesel, Dsquared, Kochè, Just Cavalli, Margiela, MM6, Marni) |
We need to create a different account for each brand |
| Account role: Explorer | This is what grants you unrestricted access to the collection and pricelist |
Send a request to support
Send an email to [email protected] with all the collected information
Are you planning to use the APP?
Installing the APP is optional and can be used alongside the website to access to the same content
Collect the following information
For your convenience, we suggest copying and pasting the template below inside the e-mail that you will sent to support
1. Name & Surname:
2. Email Address:
3. Company:
4. Office:
5. Brand(s)to activate:
6. Agent profile(s):
7. Stealth profile:
8. MDM Type:
9. iPad's S/Number:
10. Account role: Seller and ExplorerSee the explanation of each field below
| Information | Explanation |
|---|---|
|
Name & Surname |
Mandatory field for Account creation |
|
Email Address |
This is going to be your login |
|
Company |
This is for our internal reference |
|
Office (merchandising, logistics, etc) - Only if you are OTB personnel |
This is for our internal reference |
|
Brand(s) that you want to see in HYPEROOM (Diesel, Dsquared, Kochè, Just Cavalli, Margiela, MM6, Marni) |
We need to create a different account for each brand |
|
Agent profile |
Agent profile (s) gives you visibility to a specific set of clients. On Stealth subject management it's the Sales rep value. If you don't know which one we should set, please ask please ask Customer Service. If you have many, give us a similar another account to copy the settings from. |
|
Stealth profile where you want to send the orders to |
Once you submit an order from HYPEROOM, this gets sent to Stealth, to the profile that is linked to your HYPEROOM's account: It can either be yours or somebody elses (like the showroom manager, area manager, customer service responsible) |
|
MDM type installed on the iPad |
(This is required for OTB Corporate personnel only - Check this article that explains how to collect this information). MDM software is what we use to distribute the APP & keep it updated automatically. |
| iPad's Serial Number (You can find it under settings - general - about) |
This is required to install the APP via Meraki MDM |
| Account role: Seller & Explorer | This is what grants you access to the SELL area as well as unrestricted access to Explore |
Send a request to support
Send an email to [email protected] with all the collected information, specifying you need both a seller and an explorer account
Collect the following information
For your convenience, we suggest copying and pasting the template below inside the e-mail that you will sent to support
1. Name & Surname:
2. Email Address:
3. Company:
4. Office:
5. Brand(s)to activate:
6. Agent profile(s):
7. Stealth profile:
10. Account role: Seller & ExplorerSee the explanation of each field below
| Information | Explanation |
|---|---|
|
Name & Surname |
Mandatory field for Account creation |
|
Email Address |
This is going to be your login |
|
Company |
This is for our internal reference |
|
Office (merchandising, logistics, etc) - Only if you are OTB personnel |
This is for our internal reference |
|
Brand(s) that you want to see in HYPEROOM (Diesel, Dsquared, Kochè, Just Cavalli, Margiela, MM6, Marni) |
We need to create a different account for each brand |
|
Agent profile |
Agent profile (s) gives you visibility to a specific set of clients. On Stealth subject management it's the Sales rep value. If you don't know which one we should set, please ask Customer Service. If you have many, give us a similar another account to copy the settings from. |
|
Stealth profile where you want to send the orders to |
Once you submit an order from HYPEROOM, this gets sent to Stealth, to the profile that is linked to your HYPEROOM's account: It can either be yours or somebody elses (like the showroom manager, area manager, customer service responsible) |
| Account role: Seller And Explore | This is what grants you access to the SELL area as well as unrestricted access to Explore |
Send a request to support
Send an email to [email protected] with all the collected information, specifying you need both a seller and an explorer account
Alexander Johnson
Margiela USA, Inc.
Visual Merchandising
Maison Margiela, MM6
None
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NICOLA CARRARO
Hi Alexander
Thanks for using the comment section.
I assume you are asking to create an account: if so, please follow the instruction and send the request to [email protected]
Best Regards
HYPEROOMO Support