HYPEROOM Help center

How to get support for HYPEROOM

Updated on

Search this website

Use the search bar the top of the page (as you would for a google search) or check our many product and troubleshooting guides.

Contact us

Send an e-mail to [email protected] including as many details as possible such as:

  • Selling session codes
  • Order number (replenishment)
  • Style codes
  • Client\agent\door codes - Brand
  • Screenshots
  • APP version (if using APP)
  • e-mail address used to login

Support team operation hours

  • Mon-Fri.
  • 8:30 - 12:30 / 13:30 - 18:30 CET.

If you need a case to be fast-tracked, please write  URGENT in the subject line (make sure to explain why).

We will do our best to process it first and, if confirmed urgent, to follow up as quickly as possible.

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