HYPEROOM Help center

Stuck on message "profilo utente mancante" clicking on Web Replenishment tool (trying to connect to HYPEROOM)

Updated on

Description

Authentication problem when trying to log in to our profile on Hyperoom replenishment from the usual link: we get to a white page with Autenticazione and Si è verificato un errore. Profilo utente Mancante

202206147001507 - Zoom - Ticket - EriZone and 6 more pages - OTB Profile - Microsoft​ Edge

Environment

WRT (for recently disabled accounts)

HYPEROOM Replenishment

Cause

Using the link to WRT to connect to HYPEROOM replenishment after the deactivation of the WRT profile.

Resolution

Access from https://hyperoom.otb.net/buyer instead

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