HYPEROOM Help center

Is it possible to delete a selling session \ order?

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Answer: it depends

Selling sessions can be deleted only if all the following conditions are true:

  • Selling session was created by you (only the creator can delete a session)
  • Selling session status is either OPEN, PENDING or ACCEPTED
Hyperoom OTB and 9 more pages - OTB Profile - Microsoft​ Edge

Please note: once a session is Submitted it can only be deleted on Stealth (but it'll still be visible on HYPEROOM)

How to delete

What is the Session status?

Click on the trash bin and delete it

Hyperoom OTB and 3 more pages - OTB Profile - Microsoft​ Edge

Delete all content from Wish-list and Cart: session status goes back to OPEN

  1. Click on the Earth and then on EMPTY WISHLIST
  2. Enter the CART and click on Empty Qty
Hyperoom OTB and 3 more pages - OTB Profile - Microsoft​ Edge

Exit the session and delete it

Click on the trask bin to get rid of the session

Hyperoom OTB and 3 more pages - OTB Profile - Microsoft​ Edge

Open the session and unlock it

Open the CART and click on Cart Placed By Buyer to unlock it (be mindful that this will send an e-mail to all those that joined the session at some point)

Delete all content from Wish-list and Cart: session status goes back to OPEN

  1. Click on the Earth and then on EMPTY WISHLIST
  2. Enter the CART and click on Empty Qty
Hyperoom OTB and 3 more pages - OTB Profile - Microsoft​ Edge

Exit the session and delete it

Hyperoom OTB and 3 more pages - OTB Profile - Microsoft​ Edge
This was the last step. Hope it helped!

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