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DocuSign - How to skip the eSign in T&C

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How to activate the eSign bypass of T&C

Only users with ADMIN profile

In Hyperoom - BackOffice > Manage User (1)

Change the Skip order sign (2) column attribute:

  • True = the user can accept the cart instead of the buyer
  • False = bypass disabled

Select True\False (3) and save the change

How to bypass the eSign of T&C

In the Frontend, with the Seller profile, join the selling session and click on Force accept (1) in the cart

If the flag is enabled after session creation, you can bypass signing in past sessions. The data is taken at the moment of log in, so in case of changes, the seller will have to log out and log in the Hyperoom (frontend) portal.

Select Proceed

You can now Submit Cart or Remove Accepted.

If you click Remove Accepted, the Buyer will be able to modify the cart and possibly accept the T&Cs with the eSign.

In the Order list recap for Agent selling sessions you can see who is the Acceptor of the order.

How to check the eSign of T&C

Log in your DocuSign account: https://apps.docusign.com/send/home

In Switch account (1-2) > select the Company of the order that you have to check (es.: 055 - DIESEL)

Select Manage (1) > Shared Access (2) > Check T&C Documents (3)

Select Envelopes Sent (4) to see all the envelopes regarding the orders. You can use the filter to search with your selling session code (5-6).

Select a subject and click on the download icon (1-2) to save in you device the signed order and a technical summary of the eSign.

You can find some Q&A here.

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