Description
I confirmed the order but i can't find it in Stealth
Applies to
- HYPEROOM orders
Resolution
- Send an email to [email protected] specifying:
- Selling session code (or codes) of the impacted orders
- Brand
- CC you Customer Service contact
Possible causes
- Communication issues between HYPEROOM and Stealth
- HYPEROOM profile not being linked to a Stealth profile
Rest assured that the order can still be recovered (no order was ever lost since we started using HYPEROOM)
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