Common issues
17 Articles
1 Workflow
- I can't find a door\client
- I logged into HYPEROOM to check the collection but I can only see the "join your first selling" message
- I can't find on Stealth the orders that I submitted
- Catalogue is not displaying prices
- A selling session has disappeared from the website
- Add to wishlist is greyed out. Products cannot be added to the cart.
- Stuck on message "selling session already present" trying to re-join a session which we can't find in the list (BUYER)
- I want confirm the order but the SUBMIT button does not work and I can't click on "cart placed by buyer"
- I need to see all collections but I can find only the most recent ones for the season
- HYPEROOM APP shuts down right after I enter my email
- APP has different content from the website (images, products, sessions, prices)
- Session created on APP has different quantities on the website
- Message "this email is not registered on HYPEROOM" trying to login to the APP (I also can't login on the website for the same brand)
- Message "this email is not registered on HYPEROOM" trying to login to the APP (it works on the website)
- Message "your account is not enabled to use this app" trying to login to HYPEROOM
- Message "Something went wrong: Shortcode invalid. you are the owner of this selling session" trying to manually add on APP a selling session that is showing on Web
- HYPEROOM APP: stuck on message "untrusted Enterprise developer" trying to open it after installing from the website
- Hyperoom - Gestione Visibilità prodotti.