HYPEROOM Help center

Message "this email is not registered on HYPEROOM" trying to login to the APP (I also can't login on the website for the same brand)

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Description

I am unable to login into the App. When I click Login, states that my email is not registered.

On the website I can't login for the same brand.

202101257004741 - Zoom - Ticket - EriZone and 7 more pages - OTB Profile - Microsoft​ Edge

Applies to

HYPEROOM APP, all brands

Resolution

Open a case to support sending an email to [email protected]

Cause

No account for the specific brand (or some problem with the account, like a typo in the email)

Additional information

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