Description
- Issues with submitting the order: the button doesn’t work.
- Submit button is greyed out.
- I finally placed my order but I can't submit my cart plus i can't tick the "cart placed by the buyer" box
Applies to
Hyperoom orders
Agents
Resolution
- Get a a buyer to place the cart
- Submit the order
Cause
The selling process requires that the cart is placed by a BUYER before it can be submitted by a SELLER (You can check the step on the BUYER's side in this article)
Once that happens, cart placed by buyer will be flagged and SUBMIT CART will become clickabke.
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